Case Studies

Real results from real teams.

How hospitality, healthcare, fintech and e-commerce brands scale their reputation operations with ApexID.

hospitality

Apex Demo Hotel — 3× response rate

Reduced response time from 48 hours to 2 hours across 12 Booking and TripAdvisor accounts.

48210
reviews processed
2h
response time
healthcare

Test Clinic — 92% patient satisfaction

Increased positive Google reviews by 340% in 6 months with automated medical-tone replies.

12400
reviews processed
92%
satisfaction
fintech

Fintech neobank — Trustpilot score 4.8

Went from 3.2 to 4.8 on Trustpilot by responding to every review within 4 hours.

8750
reviews processed
4.8
rating